We are super excited that you chose to let us help care for your dog! Thank you!
A few things to know before your first visit:
- We believe strongly in building lasting relationships with our clients, both furry + human. Therefore, we try our very best to match your pup with the best Groomer possible + keep them with that groomer each time you visit. We believe this not only helps ease grooming related stress but allows parents to get to know their Groomer on a more personal level. You have the right to request a Groomer or even to switch out + try someone new at any time!
- You will always get a grooming consultation during drop-off! We will do our best to help you find the best style for your dog based on your desires + lifestyle choices. We will go over; coat, skin issues + anything else you want to talk about. We also keep very detailed grooming notes on file so be sure to let us know what you like + what you dont like! Bring on the questions!
- We require proof of rabies + bordetella vaccinations for first-time visitors dropping off at our salon location. You can bring them with you or have them emailed (firstname.lastname@example.org) or faxed (980-207-0656) to us. We will them add them to your file + give them right back to you! Simple!
- We encourage our clients to communicate with us + we try to make it as easy as possible! If there is ever an issue or something that you are not 100% happy with, please let us know ASAP! We will do our best to correct or edit our grooming notes for your next visit! We are here for you!