I moved from a small town in Michigan back in 2007 with two goals: finish college & do something better with my life than anyone back home was doing. I feel confident in saying Ive done both.
I started working at TDS in 07 washing dogs to put myself through design school. Within a few years, the company was purchased by a local couple that gave me a budget and told me to re-brand the business including a new logo, interior design of the salon, website and print. No pressure.
During that all-consuming process, I became incredibly attached to the business as a whole. I wanted to create something new in the world of dog grooming. The idea was an edgy, yet extremely clean and professional salon. The business model is completely client based. After all, dogs are like children to most of our clients. Being a super overprotective mom over my own dog, I fully understood the anxiety that some clients must feel when dropping off their pet. That is why staff here at TDS are encouraged to build relationships with clients. I want there to be an established level of trust. Just a short period after the completion of the re-brand, I was promoted to manager and got to start implementing these notions.
The decision to purchase the salon was the best thing Ive ever done. I now have complete creative control to do whatever I please. From the hours I have spent coding this website, to marketing in various ways and talking about my staff to anyone who will listen…it has all been an incredibly rewarding experience. Ill be the first to admit I hold very high standards for my staff to meet but I think they know it is only because I love and see the potential in them and the business.